Effective Date : February 2026 

Website: Royal Grandeur (“we”, “us”, “our”)

1. Introduction

Welcome to Royal Grandeur. Your privacy is extremely important to us, and we are committed to protecting the personal information you share with us when you visit, browse, or interact with our website. This Privacy Policy has been created to clearly explain how we collect, use, store, protect, and disclose your information in a transparent and lawful manner.

Royal Grandeur operates in accordance with applicable Indian laws and regulations, including but not limited to the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We take reasonable steps to ensure that your personal data is handled responsibly, securely, and only for legitimate purposes.

This Privacy Policy applies to all visitors, users, and others who access or use the Royal Grandeur website, whether through a computer, mobile device, or any other digital platform. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

We encourage you to read this policy carefully so you can understand what information we collect, why we collect it, how it is used, and what rights you have regarding your personal data. If you do not agree with any part of this Privacy Policy, we advise you to discontinue use of our website.

2. Definitions

• Personal Data: Any information that identifies or can reasonably be used to identify an individual, such as name, email address, phone number, or IP address.
• Website: Refers to Royal Grandeur’s online platform, including all pages, features, and services.
• User: Any person who visits, accesses, or uses the Website.

3. Data We Collect

a) Information You Provide Directly

• Name
• Billing and Shipping Address
• Email address
• Phone number
• Payment details (Processed securely by third party payment gateways; we do not store card details)
• Messages or enquiries submitted through contact forms

b) Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Date and time of access

c) Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance website performance and user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. How We Use Your Information

We use your collected information to:

•  Process and deliver your orders
•  Communicate with you about orders or support requests
•  Improve website functionality and user experience
•  Send updates or communications (only where consent is provided)
•  Comply with legal obligations

5. Data Sharing and Disclosure

 We do not sell or rent your personal information. we may share your data only with:

• Payment Gateways (for secure payment processing)
• Shipping and Logistics partners (To deliver orders)
• Service providers (Website hosting, Analytics, Marketing tools)
• Legal Authorities, if required by Law.

All third parties are obligated to protect your information.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is completely secure.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to applicable laws. Requests can be made using the contact details below.

8. Children’s Privacy

Royal Grandeur does not knowingly collect personal data from individuals under the age of 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the effective date above.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: royalgrandeurceleberations@gmail.com

Address: West mambalam, Chennai – 600033